The fact that your robotic lawnmower does not park can have various causes and is often difficult for us to assess from a distance.
We should therefore first create a common basis and are dependent on your support in analyzing the fault. Thank you very much for this.
Please check the following conditions at your location:
- Installation:
> Check the wiring on and around the charging station.
To ensure that the robotic lawnmower can always dock reliably to the charging station, it is essential to follow the instructions for installing the charging station in the operating instructions. If the boundary wire is routed directly past the side of the charging station, a minimum distance of 60 cm is required between the boundary wires. Neither the boundary wire nor the low voltage cable may be laid under the charging station. The low voltage cable must also not be rolled up behind the charging station. This can lead to interference with the charging station signals.
> If the charging station is positioned at the end of a short corridor, in addition to the above specifications, it must be ensured that the starting point (A), which can be set to a maximum distance of 3 m in the menu, is located on the area to be mowed. In addition, a minimum distance (B) of at least 60 cm is required between the boundary wire and the guide wire. If this distance is too small, successful guide wire calibration is not possible and there will be restrictions when using the remote start points.
> If the guide wire at the charging station has been laid under stone slabs or wood, please lay it above ground in the area of the charging station to generate a stronger signal. Then please put the robotic lawnmower back into operation.
- Interference:
> Metallic objects
Please check that there are no metallic objects in the immediate vicinity of the charging station (approx. 1 meter radius). Interference can be caused, for example, by a self-built robotic lawnmower garage, metal fences, ventilation grilles, etc. If this is the case, we recommend that you first remove these or choose a different, "metal-free" location for the charging station.
> Radio units
Please check whether the charging station is located near or as the crow flies between the transmitter and receiver of various radio units. These could be radio-controlled sockets or electric gates, for example. If this is the case, please switch these units off once for test purposes or change their location or that of the charging station if necessary.
Please check the color of the control LED on your charging station.
- If the LED has gone out, please use FAQ "LED indicator light charging station not lit".
- If the LED lights up/flashes red, the components need to be checked. We therefore recommend that you contact our service department.
- If the LED lights up green but the robotic lawnmower cannot find its way to the charging station using the guide wire, this could still be due to a problem with the guide wire. To check this, please swap the connections between the guide wire and boundary wire AL or AR on the charging station.
If the LED is now flashing blue, please check the following points:
> The guide cable is not correctly connected to the charging station. Please check the connection terminal
> Connector between guide wire and boundary wire not properly installed.
> The guide cable is damaged. Please check the cable and/or re-route it.
- LED is permanently green:
The robotic lawnmower drives into the charging station, docks in the charging station for a few seconds and then leaves the charging station again. If the robotic lawnmower stops in front of the charging station after several attempts with the error message Charging station blocked, all individual components must be checked. We therefore recommend that you contact our service department.